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On the right upper corner of the screen, after clicking on the user salutation and if selecting the option “Account”, it’s possible to manage all topics regarding the user’s account.

There are three tabs with available options:

  • Account Info;
  • Change Password;
  • Transfer Ownership.

Account Info

In this tab, there are four fields available:

  • Company Name;
  • First Name;
  • Last Name;
  • Email Address.

To edit the First and Last Name, click on the “Edit” button on the module’s top right corner. Both Company Name and Email Address aren’t possible to change at this time.

Change Password

In this tab, it’s possible to change the user’s password. For that purpose, you must:

  1. Enter the current password;
  2. Insert the new password;
  3. Confirm the new password.

Transfer Ownership

In this tab, it’s possible to transfer the ownership to another user from your team. By transferring the ownership to another user, the admin will lose access to perform some administrative tasks as managing, billing or deleting the account.

To transfer the ownership:

  1. Enter the new owner’s email by writing the first letters, and then selecting it from the dropdown;
  2. Enter your account’s password;
  3. Select “Request code”. A validation code will be sent to your email;
  4. Enter the code received in the email;
  5. Click in “Apply”.
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